After-hours nurse triage for hospice and home health agencies that need reliable, hospice-trained clinical support around the clock.
TelemedRN provides 24/7 nurse triage services delivered by licensed registered nurses experienced in hospice and home health care. Our nurses support symptom management, caregiver guidance, and continuity of care while reducing the burden on your internal clinical team.
Hospice patients and caregivers need access to qualified clinical guidance at all hours, not an answering service or a generic advice line.
TelemedRN’s nurse triage services are designed specifically for hospice operations. Our nurses function as an extension of your clinical team, following your physician orders, protocols, and goals of care to support appropriate decision-making after hours.
All calls are handled by licensed registered nurses trained in hospice and home health care. TelemedRN nurses understand end-of-life symptom patterns, comfort-focused decision-making, and the importance of avoiding unnecessary escalation.
Our nurses triage:
- Pain, dyspnea, anxiety, agitation, and terminal secretions
- Medication questions and comfort kit guidance
- Caregiver concerns and after-hours support needs
Facility and family calls requiring clinical assessment
TelemedRN provides continuous nurse triage coverage nights, weekends, and holidays. This allows hospice agencies to reduce on-call burden while ensuring patients and caregivers always have access to a qualified hospice nurse.
By outsourcing after-hours triage, agencies can:
- Reduce nurse fatigue and burnout
- Improve staff retention and morale
- Maintain consistent clinical response across all shifts
Aligned With Your Care Model
TelemedRN integrates directly with your existing hospice workflows. We do not override your care delivery model or clinical directives.
Triage workflows are aligned with:
- Hospice policies and standing orders
- Physician escalation preferences
- EMR documentation standards
- On-call and visit dispatch processes
Our goal is to support your team, not replace it.
TelemedRN uses evidence-based nurse triage protocols adapted specifically for hospice and palliative care. These protocols provide structured clinical guidance while respecting hospice goals of care.
Protocol-driven triage supports:
- Consistent symptom assessment
- Appropriate in-home management
- Reduced unnecessary emergency department transfers
- Standardized decision-making across after-hours coverage
Unlike generic nurse advice lines, TelemedRN’s protocols are designed for end-of-life care, advance directive awareness, and hospice-specific escalation thresholds.
Customized to Your Agency
National protocols serve as the foundation, but your agency’s clinical directives always take priority. TelemedRN customizes triage pathways to match your comfort kits, documentation standards, and on-call expectations.
- Improved patient and caregiver support through immediate RN access
- Reduced nurse burnout and after-hours call fatigue
- Cost-effective alternative to internal on-call staffing
- Consistent clinical decision-making across all shifts
- Fast onboarding, often completed in as little as seven days
TelemedRN was built by clinicians who understand hospice operations, staffing challenges, and after-hours risk.
Our nurse triage services help agencies improve patient experience, protect clinical staff, and maintain consistency of care without compromising hospice philosophy or operational control.
If your agency is looking for 24/7 hospice nurse triage services that prioritize clinical quality, staff sustainability, and continuity of care, TelemedRN can help.
